A well-optimised listing can significantly boost your bookings and revenue. Our listing experts craft engaging descriptions and optimise for visibility across leading platforms like Airbnb, Booking.com, Vrbo, Stayz, Homeaway, and Homes & Villas by Marriott. We can also facilitate professional photography, enhancing your property's appeal and attracting more guests.

Our guest support team efficiently handles guest inquiries, booking requests, and alterations, freeing up your valuable time. We provide a mobile-friendly guest app for seamless communication and exceptional experiences that keep guests returning. This ensures a smooth booking experience for both you and your guests.Say goodbye to the hassle of managing bookings.

Our proactive approach to guest support helps prevent potential problems before they arise. Our dedicated guest support team anticipate guest needs, offers solutions before they're requested, and goes the extra mile to ensure a flawless experience. This not only leads to happy guests but also translates to positive reviews, boosting your property's reputation and attracting even more bookings.

We verify guest identities, review their short-term rental history and verify their travel reasons to assess their suitability for your property. We use industry-leading technology within our guest app to collect security deposits and process identity verification documents securely and efficiently as necessary. This comprehensive approach helps mitigate potential risks and ensures your property is respected and well-maintained.

Our intelligent pricing algorithm eliminates the guesswork involved in setting the right price. We analyse hundreds of data points, including market trends, local events, and seasonal demand, to adjust your nightly rates automatically. We also employ manual oversight to fine-tune pricing strategies, ensuring we get you the best possible bookings and that you feel confident navigating unexpected market conditions.

Our marketing team craft compelling visuals and engaging content to promote your listing across popular social media platforms, our direct booking website, and targeted email campaigns to previous guests. This increased exposure drives more bookings and builds brand awareness and loyalty, ensuring your property becomes a top choice for travellers seeking a memorable stay.

The Cosmo App provides your housekeeping team with all the information they need in one place. They can easily access booking details, turnover information, cleaning status, and critical property details to ensure a seamless cleaning experience. With unified tracking and data exporting capabilities, your housekeeping team can stay organized and efficient, leading to a consistently clean and welcoming property for your guests.

We take the hassle out of managing housekeeping by coordinating with trusted and experienced cleaning professionals. We handle scheduling, quality control, and billing, ensuring your property is always meticulously cleaned and guest-ready. This includes coordinating linen and amenity supply as necessary and negotiating the best possible agreements with suppliers to bring down the cost of housekeeping.

We can coordinate prompt and reliable maintenance services to address any minor issues that may arise during guest stays. We will source trusted and experienced professionals to handle repairs such as plumbing leaks, electrical problems, and general wear and tear. We aim to ensure your property is always well-maintained and provides a comfortable and enjoyable experience for your guests. All costs are passed directly to you without any markup.