Our goal is to ensure your property achieves the occupancy rate it deserves. And we won’t stop until we do. This includes doing everything within our power to achieve the most optimal level of income for your property. Our consistently high-quality stays are a testament to this determination, as are the strings of five-star reviews that follow them.

We harness the power of social media to take your property promotion to the next level across multiple platforms, ensuring your property is always reaching any and all potential guests.

By effectively marketing your profile, you’ll open your property up to a wider audience than ever before. This is where we pull out the big guns to optimise your listing, ensuring it attracts only the highest quality guests. Via the latest technology and innovative techniques, and coupled with professional photography and copy, we’ll turn your Airbnb listing into the crown jewel of any short stay search.

We put in the hard yards to familiarise ourselves with every area we service, ensuring we’re always in tune with events and tourism spikes, so your property pricing is always optimised to bring in the most profit.

We do this via our native Adaptive AI Pricing tool, which ensures your property is never being undervalued when it’s in demand, or overvalued when it’s not.

There’s no reason your property shouldn’t offer the same seamless experience as a luxury hotel, which is why we endeavour to give all guests a superb short stay experience. This means prompt, clear and helpful communication from the get-go all the way through to the goodbye.

While it’s our aim to do the work we love while you kick back and reap the rewards, we—like you—also value the power of transparency. Through our easy-to-use Owners App, you can take a backseat in the short stay property process, enabling you to track your bookings and revenue in real-time. This means you’ll always know how much money is coming in and where it’s coming from.

We understand the value of your property—literally, it’s our job—but more than that, we understand how much it means to you. Which is why we only open the door to guests who’ll show it the care it deserves.

We screen all guests prior to stays to guarantee that they meet our strict criteria. Only when they pass our methodical and consistent screening process do we extend them the privilege of staying in your property.

As Airbnb users ourselves, we know how frustrating it can be to ask a question during a stay and wait hours for a response. This is why we offer round-the-clock support on all bookings, providing a point of call to your guests at any hour of the day.

And we don’t consider this ‘Cosmo’ level of service out-of-scope, which is why you won’t encounter out-of-hours charges.

Our housekeeping team are determined to keep your property flawless and clean. From our professional photos, guests already arrive with elevated expectations, which we still aim to surpass each and every time we invite a guest through your doors.

To us, freshly pressed linen, soft towels and spotless surfaces are the bare minimum for every guest’s arrival.

Our talented network of maintenance professionals make it their mission to keep your home in perfect working order. Whether it’s a minor repair or an opportunity for enhancement, they’ll make it happen with minimal downtime.

We source our top-shelf consumables and amenities directly from our very own Cosmo Store. We curate the optimal selection of consumables, tailored perfectly for your property with the aim of wowing your guests into writing raving reviews.