At Cosmo, we value your privacy and aim to be transparent about how we handle your personal information.

1) Information We Collect

We collect data necessary to provision or deliver our products and services. Information collected may encompass names, addresses, phone numbers, emails, property information, and financial information.

2) Purpose of Information Usage

We use collected data solely for the purposes for which it was obtained. We use collected data to provide information about our products and services.

3) Collection Methods

Information is gathered directly from users during application, website visits, or engagement with our products and services. We prioritise the security of your information and retain it only as long as necessary.

4) Disclosure of Information

We do not sell or disclose your personal information to third parties. We may disclose your personal information to our employees, contractors, and other third-parties to the extent necessary to provide our products and services.

We may disclose your information to third parties overseas when storing or processing your data. However, we will do so securely and using trusted third parties.

5) Access and Corrections

We strive to maintain accurate information. If you believe there is an error, contact us at [email protected]. You can also request details about your data, and we will respond within 30 days.

6) Changes to this Policy

We may revise this Privacy Policy without notice. Regularly check for updates to stay informed about our information handling practices.

7) Questions & Concerns

If you suspect a breach of the Privacy Act 1988 (Cth), contact our Privacy Officer at [email protected]. If unsatisfied, contact the Australian Privacy Commissioner at or 1300 363 992.

Last updated: 1 December 2023